Terms of Service
QS Software, LLC
Terms of Service
This Terms of Service (the “Terms”) is a binding agreement between you (”End User” or “you”), an individual accessing our Services (defined herein), and QS Software, LLC (“QS Software”). These Terms govern your use of QS Software’s website https://quikstor.com/ (the “Site”), QS Software’s Quikstor mobile application (the “App”) and QS Software’s self-storage management software tools and features available through QS Software Site and/or App (together with the Site and App, the “Services”) made available to authorized users under an agreement between QS Software and one of its customers, tenant-users of the tenant portal provided by QS Software, and any other person which visits the Site or otherwise uses or accesses our Services through the Site or App. The Services are licensed, not sold, to you.
BY CLICKING THE BOX TO INDICATE ACCEPTANCE, BY USING THE SERVICES, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS; (B) REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO A BINDING AGREEMENT; AND (C) ACCEPT THESE TERMS AND AGREE THAT YOU ARE LEGALLY BOUND BY THESE TERMS AND THE QS SOFTWARE PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE OR APP AND CEASE USE OF THE SERVICES.
1. License Grant.
Subject to these Terms, QS Software grants you a limited, non-exclusive, and nontransferable license to use the Services for your personal, non-commercial use on devices owned or otherwise controlled by you (“Device(s)”) and to use the Services strictly in accordance with these Terms. If you are an authorized user of our Services through our management software business-to-business tools (“Authorized User”), you acknowledge that you may be accessing our Services under and subject to such agreement between us and our business customer which engages us for a subscription to use such Services (“Customer”), and may be subject to additional terms and conditions related thereto. For the avoidance of doubt, these Terms to not limit any rights or obligations of QS Software or its Customers.
2. Modification to these Terms and the Services.
QS Software may, at its sole discretion, change these Terms, including the QS Software Privacy Policy, from time to time. If changes occur, we will notify you by posting the updated Terms onto our Site or emailing you to the email affiliated with your Account. Updated versions will never apply retroactively and will give the date they go into effect. We recommend that you check the Terms and Privacy Policy periodically for changes. Your continued use of the Services following the posting of any changes to the Terms means you accept those new terms.
Additionally, QS Software reserves the right to modify, suspend, or discontinue the Services, whether temporarily or permanently at any time for any reason. You agree that shall not be liable to you for any modification, suspension, or discontinuation of the Services. Some modifications may require updates to Site or App in order to continue to use the Services. QS Software may also impose limits on certain features and services, restrict your access to parts or all of the Services, and suspend or terminate users without notice or liability.
3. Communications
You consent to accept and receive communications from us, including e-mail. You may opt-out of receiving marketing communications by following the unsubscribe options we provide to you but some transactional messages are deemed to be part of the Services.
4. QS Software Account
You may access the Site without registering for an account, but as a condition of using certain aspects of the Services, you are required to create a Quikstor account (an “Account”). If you are a tenant-user of our tenant portal available on our App (“Tenant User”), you must have an Account in order to access the Services related to such use. Similarly, if you are an Authorized User, you must create an Account in order to access the Services the QS Software customer has signed up through via the QS Software business-to-business terms. Accounts will automatically be created for any User that is a Tenant User of our Customers, and such Tenant Users will be prompted to create their own password for their created Account the first time they login to access the available Services.
You are solely responsible for maintaining the confidentiality of your Account, including any username, password, or related link associated with accessing your Account, and for restricting access to your Devices and you hereby agree to accept responsibility for all activities, charges, and damages that occur under your Account. If you discover any unauthorized use of your Account, or other known account-related security breach, you must report it to QS Software immediately. You agree that you are responsible for anything that happens through your Account until you close your Account or prove that your Account security was compromised due to no fault of your own. QS Software cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
5. Services .
General Services: QS Software provides a variety of Services, which depend on the Services you or our Customers sign up for as well as what type of user you are. For example, as an Authorized User, your available use of and access to our Services will be dependent upon what the applicable Customer signs up for through an agreement between that Customer and QS Software. These Services may include but are not limited to implementation, support, template customization tools, e-signature tools, tools provided by or on behalf of third-party partners we partner with to provide Third-Party Materials, and more. While, as a Tenant User, your access to our Services will be through our tenant-portal used by Tenant Users for general support, management, and maintenance of your access to a storage space or similar facility as a tenant of one of our Customers, and is also dependent upon what Services Customers sign up for that are applicable to that Customer’s Tenant Users. For example, and dependent upon the tools and features chosen by our Customers under their applicable subscription, Tenant Users may be able to make payments related to its storage space to our Customers via our Services. You acknowledge that some of these Services may include features or tools provided on behalf of or in conjunction with third-party providers we partner with such as application program interface (API) partners or artificial intelligence (AI) providers.
E-Signature Tools: As part of our Services, you may also have access to one or more features or tools we offer, such as our electronic-signature tool that allows Users to display, deliver, acknowledge, store, electronically sign documents. This tool allows applicable Users to upload and process certain documents for signatures. A person signing a document via this tool must have an Account. If you utilize these tools, you acknowledge that you accept the e-signature process, are bound by the terms and conditions of any document you electronically sign via the e-signature tool, and are bound by these Terms, including our Privacy Policy, when using such tool, as it is a feature of our Services.
Documents completed using our e-signature tool include an audit trail that contains information that helps track documents through their lifecycles. This information includes, but is not limited to, the email or phone number associated with the document being tracked, and email addresses or phone numbers of the sender and recipient(s). The audit trail includes the date and time when the applicable document is created, viewed, and signed.
Electronic signature responsibilities: User acknowledges and agrees that: (i) as between QS Software and User, User has exclusive control and responsibility for the content of all materials, data, and documentation, including any documents input into or otherwise used with the e-signature tool Services; and, (ii) certain types of documents, agreements, or contracts may be excluded from general electronic signature laws (such as wills, trusts, court orders, or family law matters), or may have specific regulations that are applicable to them; and, (iii) User is solely responsible for ensuring that the documents, agreements or contracts it uses with the e-signature Services are appropriate for electronic signatures, and QS Software is not responsible or liable for any such determination or use; and, (iv) Consumer protection laws or regulations may impose specific requirements for electronic transactions involving consumers, User is solely responsible for ensuring it complies with all such laws/regulations, and QS Software has no obligations to make such determination or assist with fulfilling any requirements therein.
6. Payment.
While we may offer portions of the Services for free, we do charge for certain features of the Services, including, without limitation, if a Customer signs up for our Services through a separate written agreement with us . When paid by you, these payments are final and non-refundable. QS Software, in its sole discretion, may offer credits or refunds on a case-by-case basis including, by way of example, in the event of an error with your order or in the amounts you were charged. If you owe any fees to us, QS Software will charge, and you authorize QS Software to charge, the payment method you specify at the time of purchase. If you pay any amounts with a credit card, QS Software may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has credit available for your intended purchase.
QS Software reserves the right to establish, remove, and/or revise prices, fees, taxes, and/or surcharges for any or all services or goods obtained through the use of the Services at any time. Regardless of the cause, QS Software reserves the right to charge the final price after checkout, including without limitation all applicable transaction taxes.
7. License Restrictions.
You shall not:
(a) use the Services in any way to monitor or evaluate the availability, performance or functionality of the Services for any competitive purpose, or perform or assist any other party to perform any benchmarking on the Services;
(b) use the Services for any illegal purpose, or in violation of any local, state, national, or international law;
(c) copy any portion of the Services, except as expressly permitted by this license;
(d) modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Services;
(e) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Services or any part thereof;
(f) remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Services, including any copy thereof;
(g) rent, lease, lend, sell, sublicense otherwise make available the Services, or any features or functionality of the Services, to any third party for any commercial reason, including by making the Site or App available on a network where it is capable of being accessed by more than one device at any time;
(h) remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Services;
(i) directly or indirectly take any action that imposes or may impose (as determined by QS Software in its sole discretion) an unreasonable or disproportionately large load on QS Software or its third-party providers’ infrastructure; interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; run Mail list, Listserv, or any form of auto-responder or “spam” on the Services; or use manual or automated software, devices, or other processes to scrape any page of the Services; or
(j) create a false identity on the Services, misrepresent your identity, impersonate any person, create a profile for anyone other than you, or use or attempt to use another account.
If for any reason, QS Software determines that you have failed to follow these rules, we reserve the right to prohibit any and all current or future use of the Services by you. If we have reason to suspect, or learn that anyone is violating these Terms, we may investigate and/or take legal action as necessary including bringing a lawsuit for damages caused by the violation. We reserve the right to investigate and take appropriate legal action, including without limitation, cooperating with and assisting law enforcement or government agencies in any resulting investigations of illegal conduct.
8. Reservation of Rights.
You acknowledge and agree that the Services, including the Site and App, is provided under license, and not sold, to you. You do not acquire any ownership interest in the Services under these Terms, or any other rights thereto other than to use the Services in accordance with the license granted, and subject to all terms, conditions, and restrictions, under these Terms. QS Software, and its licensors and service providers, reserve and shall retain their entire right, title, and interest in and to the Services, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in these Terms.
9. Content and User Data
Through the Services, or via other users, may make accessible various content, including, but not limited to, videos, photographs, images, artwork, documents, graphics, audio clips, comments, data, text, software, scripts, campaigns, other material and information, and associated trademarks and copyrightable works (collectively, “Content”). You have no rights in or to the Content other than solely as permitted herein to use or access the Services.
You retain your rights to any data, information, or materials you submit, post or display on or through the Services (“User Data”). QS Software does not receive any rights to the User Data except for the limited rights described herein and that enable QS Software to offer its Services. QS Software requires your permission to host, back up, and share User Data. You hereby give QS Software permission to do these activities, and this permission extends to our affiliates and trusted third parties with which QS works. Notwithstanding anything to the contrary in these Terms, QS Software may monitor your use of the Services and collect and compile data and information related to such use that is used by QS Software in an aggregate and anonymized manner, including to compile statistical and performance information related to the provision and operation of the Services (“Aggregated Statistics”). As between you and QS Software, all right, title, and interest in Aggregated Statistics, and all intellectual property rights therein, belong to and are retained solely by QS Software. You acknowledge that QS Software may compile Aggregated Statistics based on, other than Aggregated Statistics, User Data.
10. Collection and Use of Your Information.
You acknowledge that when you use the Services, QS Software uses automatic means (including, for example, cookies and web beacons) to collect information about your Device and about your use of the Services. You also may be required to provide certain information about yourself as a condition to use the Services or certain features or functionalities. All information we collect through or in connection with these Terms is subject to the QS Software Privacy Policy. By using the Services, you consent to all actions taken by us with respect to your information in compliance with the QS Software Privacy Policy.
11. Geographic Restrictions.
The Services are based in the United States and provided for access and use only by persons located in the United States, United Kingdom, Canada and Australia. You acknowledge that you may not be able to access all or some of the Services outside of these locations and that access thereto may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, you are responsible for compliance with local laws.
12. Updates.
QS Software may from time to time in its sole discretion develop and provide updates to the Services, which may include upgrades, bug fixes, patches, other error corrections, and/or new features for the Site (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that QS Software has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. You agree that all Updates will be deemed part of the Site and be subject to all terms and conditions of these Terms.
13. Third-Party Materials.
The Services may display, include, or make available third-party content (including data, information, applications, and other products, services, and/or materials) or provide links to third-party websites or services, including through third-party advertising or third-party providers we use to provide or support our Services (“Third-Party Materials”). You acknowledge and agree that QS Software is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. QS Software does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.
QS Software is not responsible for the privacy policies or other practices employed by websites linked to, or from, our Services nor the information or content contained therein, and we encourage you to read the privacy statements of any linked third party. AI Features, AI Technologies, open-source or other software, documents, data, content, specifications, products, equipment, or components of or relating to the Services that are not proprietary to QS Software and are Third-Party Materials. Such Third-Party Materials may be made available to you. Materials provided thereunder may be subject to their own terms and we are not responsible for the use of your information with those providers. For purposes of these Terms, "AI Feature" means any feature, functionality, or component of the Services that incorporates, uses, depends on, or employs any AI Technology; and “AI Technology” means any and all machine learning, deep learning, and other artificial intelligence technologies, including statistical learning algorithms, models (including large language models), neural networks, and other artificial intelligence tools or methodologies, all software implementations of any of the foregoing, and related hardware or equipment capable of generating various types of content (including text, images, video, audio, or computer code) based on user-supplied prompts.
14. Term and Termination.
The term of these Terms commences when you acknowledge your acceptance and will continue in effect until terminated as set forth in this section. If you are an Authorized User or Tenant User utilizing our Services, your permissible access to and use of the Services will terminate immediately when the applicable agreement between QS Software and the applicable storage facility (or similar) Customer expires or terminates . Additionally, as a Tenant User, your Account will be terminated if the lease between you and the applicable Customer terminates. Further, as an Authorized User or Tenant User, the applicable Customer has the authority to terminate your Account access at any time and QS Software is not responsible for such restrictions imposed by our Customers. Finally, we may suspend or cancel your Account without notice to you for any reason or no reason at all, including but not limited to if you violate these Terms, you create risk or possible legal exposure for us, your Account should be removed due to unlawful conduct, or our provision of the Services to you is no longer commercially viable. QS Software reserves the right to remove your Account information along with any Account settings from our servers with NO liability or further notice to you. Upon termination of your Account. your license to use QS Software’s Services terminates.
15. Confidentiality.
From time to time during term of these Terms, either party (as the "Disclosing Party") may disclose or make available to the other party (as the "Receiving Party"), non-public, proprietary, and confidential information of Disclosing Party that, whether disclosed orally or disclosed or accessed in written, electronic or other form or media, and whether or not marked, designated or otherwise identified as “confidential,” in connection with the Services (the “Confidential Information"); provided, however, that Confidential Information does not include any information that: (a) is or becomes generally available to the public other than as a result of Receiving Party's breach of this Section 15; (b) is or becomes available to the Receiving Party on a non-confidential basis from a third-party source, provided that such third party is not and was not prohibited from disclosing such Confidential Information; (c) was in Receiving Party's possession prior to Disclosing Party's disclosure hereunder; or (d) was or is independently developed by Receiving Party without using any Confidential Information. For the avoidance of doubt, Confidential Information of QS Software includes these Terms, the Privacy Policy, and any other form agreement of QS Software made available to you, and the Services provided by or on behalf of QS Software. User Data is your Confidential Information and shall be treated as such subject to these Terms and our Privacy Policy.
The Receiving Party shall: (a) protect and safeguard the confidentiality of the Disclosing Party's Confidential Information with at least the same degree of care as the Receiving Party would protect its own Confidential Information, but in no event with less than a reasonable degree of care; (b) not use the Disclosing Party's Confidential Information, or permit it to be accessed or used, for any purpose other than to exercise its rights or perform its obligations under this Agreement; and (c) not disclose any such Confidential Information to any person or entity, except to the Receiving Party's Group who need to know the Confidential Information to assist the Receiving Party, or act on its behalf, to exercise its rights or perform its obligations under these Terms.
If the Receiving Party is required by applicable law or legal process to disclose any Confidential Information, it shall, prior to making such disclosure, use commercially reasonable efforts to notify Disclosing Party of such requirements to afford Disclosing Party the opportunity to seek, at Disclosing Party's sole cost and expense, a protective order or other remedy. For purposes of this Section 15 only, Receiving Party's Group shall mean Receiving Party, the Receiving Party's affiliates and their respective employees, officers, directors, shareholders, partners, members, managers, agents, independent contractors, service providers, sublicensees, subcontractors, attorneys, accountants, and financial advisors.
The parties acknowledge that disclosing Confidential Information may cause substantial harm for which damages alone may be an insufficient remedy, and so on breach of this Section 15, each party is entitled to seek appropriate equitable relief in addition to any other remedies it may have at law.
16. Disclaimer of Warranties.
THE SERVICES ARE PROVIDED TO YOU “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, QS SOFTWARE, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, QS SOFTWARE PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
17. Limitation of Liability.
IN NO EVENT SHALL QS SOFTWARE, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF $50.00 . SOME STATES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. IN THESE JURISDICTIONS, QS SOFTWARE’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
18. Indemnification.
You agree to indemnify, defend, and hold harmless QS Software and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys’ fees, arising from or relating to your use or misuse of the Services, violation of applicable laws, or your breach of these Terms.
19. Severability.
If any provision of these Terms is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of these Terms will continue in full force and effect.
20. US Government Rights.
The Services are a "commercial product" as that term is defined at 48 C.F.R. § 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. § 12.212. Accordingly, if you are an agency of the US Government or any contractor therefor, you receive only those rights with respect to the Services as are granted to all other end users under license, in accordance with (a) 48 C.F.R. § 227.7201 through 48 C.F.R. § 227.7204, with respect to the Department of Defense and their contractors, or (b) 48 C.F.R. § 12.212, with respect to all other US Government licensees and their contractors.
21. Governing Law.
These Terms are governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to these Terms and our Privacy Policy shall be instituted exclusively in the federal courts of the United States or the courts of the State of California in each case located in the city and county of Los Angelos. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
22. Entire Agreement.
These Terms, our Privacy Policy, and any statements or rules on the Services on your date of access constitute the entire agreement between you and QS Software with respect to the Services and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Services.
23. Waiver.
No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between these Terms and any applicable purchase or other agreement, these Terms shall govern.
24. Waiver of Class Action.
The parties agree that any dispute arising out of or related to these Terms shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. EACH PARTY AGREES THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
25. Waiver of Jury Trial.
EACH PARTY ACKNOWLEDGES THAT ANY CONTROVERSY THAT MAY ARISE UNDER THESE TERMS, INCLUDING EXHIBITS, SCHEDULES, ATTACHMENTS, AND APPENDICES ATTACHED TO OR REFERENCED WITHIN THESE TERMS, IS LIKELY TO INVOLVE COMPLICATED AND DIFFICULT ISSUES AND, THEREFORE, YOU IRREVOCABLY AND UNCONDITIONALLY WAIVE ANY RIGHT YOU MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LEGAL ACTION ARISING OUT OF OR RELATING TO THESE TERMS, INCLUDING ANY EXHIBITS, SCHEDULES, ATTACHMENTS OR APPENDICES ATTACHED TO OR REFERENCED IN THESE TERMS, OR THE TRANSACTIONS CONTEMPLATED HEREBY. SOME STATES DO NOT PERMIT SUCH WAIVERS, SO THE ABOVE WAIVER MAY NOT APPLY BUT SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
26. Contact.
If you have any questions regarding these Terms, please contact us at support@quikstor.com .
Last Update: July 1, 2025