Customer Spotlight
Tech, Tenants, and Teamwork: Robert Clark’s Journey with QuikStor
At QuikStor, we believe that behind every great storage facility is a great story. This month, we’re highlighting Robert Clark, a seasoned storage and real estate professional from Western Oregon, whose journey into self-storage management is as inspiring as it is insightful.
CUSTOMER SPOTLIGHT
“With QuikStor, I feel like I’m working with a partner who understands both the technology and the human side of storage management.”
From Industrial Beginnings to Storage Success
Robert’s roots in storage management trace back over 15 years to his family’s entrepreneurial spirit. His grandfather’s retrofitted storage business sparked a curiosity that eventually led Robert to transition from managing light industrial properties to building a thriving self-storage management company, now evolving into Triton Storage Management.
Robert’s approach is hands-on and customer-centric. He manages multiple facilities across Oregon and California, offering everything from consulting to full-scale operations. His guiding philosophy? Empower the team, prioritize the customer, and never stop improving.
The Heart of Operations: Teamwork and Service
When asked what sets his facilities apart, Robert doesn’t hesitate. “It’s about giving our team the tools and support they need and creating a space where tenants feel cared for. Word of mouth is powerful in this industry, and we earn that trust by delivering real value and exceptional service,” he shares.
His day-to-day involves direct involvement with staff and customers alike, ensuring everyone feels valued and supported. Whether it’s transitioning a paper-and-pencil system to a modern platform or helping a tenant in need, Robert’s commitment is clear: success is a shared effort.
"Success in this industry isn’t just about occupancy rates or revenue. It’s about people feeling valued, supported, and confident in the service we provide."
The Role of Technology: Enter QuikStor
Robert’s first encounter with QuikStor happened serendipitously at a trade show. From the moment he met Shaina and Tony on the expo floor, he knew he had found a partner who could simplify and strengthen his operations.
“I’ve used every version of QuikStor’s software, and it’s always done what I need it to do without question,” Robert says. He highlights how features like global search, intuitive workflows, and robust reporting have transformed daily operations, making life easier for staff and delivering seamless experiences for tenants.
"With QuikStor, I feel like I’m working with a partner who understands both the technology and the human side of storage management."
But for Robert, it’s more than just the software. “The people at QuikStor make all the difference,” he adds. “From technical support to leadership, everyone’s dedication has helped me grow my business and provide a better experience for my customers.”
“I’ve used every version of QuikStor’s software, and it’s always done what I need it to do without question.”
Looking Ahead
With a new facility breaking ground in Newark, California, and ongoing expansion plans, Robert’s focus remains on growth, adaptability, and exceptional service. He embraces technology, including QMS and AI tools, to streamline operations and elevate the customer experience, while never losing sight of the human touch that defines his business.
Words of Wisdom
For operators considering a switch to QuikStor, Robert’s advice is simple: “Look at how the software supports you, but also look at the people behind it. With QuikStor, you’re not just getting a tool—you’re getting a team who cares about your success.”
See the Difference for Yourself
